A Little Update From

Manner Borne Chauffeurs

Hello everyone,

2023 has been a mixed year for Manner Borne Chauffeurs, we have had great highs and an extreme low.

2023 started with the growth of Manner Borne Chauffeurs by the addition of two Mercedes V class vehicles. The first being the AC13 version with the luxury interior, consisting of a starlight roof, two Captain style seats that recline with a footrest that are also heated, two 19” TV’s built into the celling and your own music system in the rear, separate to the drivers, full Wi-Fi and a fridge for cooled bottles of water. The second addition to the fleet was a Mercedes S Class which was a replacement of our original Grey S350 LWB saloon car.  The new S class is black with the full premium interior including reclining/heated & cooled seats and has full dual panoramic sunroof. We made the decision early in 2023 that our fleet of vehicles was going to be black and as such in the July our silver V class undertook a full body respray just before being assigned clients attending The Open Golf. Mike our bodyshop specialist did such a great job that our customers never even noticed it was the previous silver model. Special thanks also extend out to Wayne our detailer who looks after our fleet of vehicles to ensure they are in pristine condition.

Mid 2023 we suffered the sad loss of one of our drivers and vehicles in a tragic incident. We lost a great friend and a fantastic ever accommodating driver. Due to this tragic event we had to replace the vehicle which has now been acquired and is ready for work in 2024.

During the year the business has grown from strength to strength with many new clients trusting us for all their chauffeuring needs. The list of new clients includes Chester Zoo, Coca- Cola and Redrow NW. We also partnered with a new hotel in Liverpool and are now their preferred chauffeur company of choice. 

During 2023 we have aligned ourselves with some other affiliate companies and now have the facilities to cover any event that requires cars, minibuses and even coaches. These have been great to work on and organise, even if they come with their own challenges. One of the new services we will be adding to our portfolio in 2024 is the facility to offer close protection with at least one of our drivers being trained and available. Another new services to look out for in the New Year is our concierge service for your complete one stop place for anything you might desire being sourced and provided. So, whether it be a reservation in an exclusive restaurant or tickets for the cup final we have the means to acquire them for you, all you need to do is ask.  

Our clients tell us they love the service we provide which is what every company wants and likes to hear so we will be asking you to leave reviews online on social media and Google to help us to continue providing the service we have built our reputation on.

About Us
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As a family we have welcomed our first granddaughter Summer who has been a shining light throughout this year of adversary. Summer has been the ray of sunshine that has seen us through the busy and mad days alike.

We have strengthened our relationship with our regular clients and have taken on even more varied requests from them. The scope of the work undertaken during 2023 has made us evaluate our business and resulted in changes to some of our working practices. We may not be perfect, but we are a relatively new business which is evolving meaning that we are always striving to be better at providing the premium service our clients have come to expect from us.

Despite the countries struggles with high inflation and cost of living rises we have tried to maintain our pricing as long as possible, but unfortunately some of the additional costs will now have to be reflected in our new pricing for work from the 1st January 2024.

There will also be changes to our pricing structure for special events, but this will be communicated via email to existing customers and new customers when we quote for this type of work.

We are very excited to be starting 2024 with fresh ideas, we will be working on acquiring new customers and galvanising relationships with current customers and ensuring our service levels are met and adhered to with further expansion of our business projected into 2025. 

Thank you to everyone who has supported us during 2023 and we look forward to working with you in the coming months and to strengthen our much appreciated working relationships.

Andrew Meaden

Our Values Underpin Our
Company Culture

Respect & Fairness

Respect, honesty, fairness and trust all go hand in hand in creating a solid working relationship between our chauffeurs and our clients.

Reliability & Professionalism

We pride ourselves on providing the highest levels of professionalism and reliability whilst offering the best value chauffeur service possible for our customers.

 

Customer Service Promise

We put our customers at the heart of everything we do therefore we promise to provide the best luxury chauffeur service experience.

Safety & Wellbeing

At Manner Borne Chauffeurs, client safety and wellbeing is at the forefront of the services we provide. All our drivers are hand picked, fully vetted, advanced driver qualified and have enhanced DBS certificates.

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